Thursday, September 24, 2009

Just Another Day

This past Friday at work, my boss decided to go to the Logan football game for parent's night. Working was myself, a employee that has been there as long as myself, a fairly new employee, a delivery drive, and a person who worked when I first started. Everything was going well when a customer came in with his wife and son. He went in back to use the restroom and when he came back to the front to have his order taken, he proceeded to yell profanities at his wife. An employee asked him to watch his language because it is a family establishment. He then repeatedly asked what he was doing that was so bad. We took his order and made it as quickly as possible. I was helping make an order in back I could hear him continuing to yell at his wife. The driver that was working inside came back to me and the other employee and asked us if we thought we should call the police; we told him to wait and we would just get him out of the restaurant as soon as possible, but if it continued we might have to call the police. While his order was being taken he wanted to pay, he asked me three times what it was, I told him his total all of those times. He paid and we got him out of there. This guy is a normal customer and has never acted that way before, I don't know what got into him that night. Tonight there was 30 pizzas for Logan High School football team meal. Working was myself, the owner, his wife, and two another employees. The owners wife has to go hand out the pizzas so she would not be working long. One of the other employees is sick, and the other is leaving at 6:30, which leaves myself and my boss to work the whole night. Or so I thought two of my boss's sons came in to help and another newer employee. It went as good as it possibly could. My boss and I closed up a little early, but nobody noticed. Well his wife did when she call and left a message on the answering machine.

Thursday, September 17, 2009

Big Order

Last week my boss had mentioned that there was going to be a big order, in the next few weeks. I brushed it off as him just being optimistic. To my disappointment on Tuesday night a call came in from Logan High School, the teachers wanted 20 extra-large pizzas. The order was for the next night at 6:30. I was at my house Tuesday night when my coworker texted me to warn me about the big pizza order, since I had to work Wednesday night. There were only four people that were going to be working that night: my boss, his wife, his son, who is 13, and I. My boss and I were the only ones there with enough experience to complete the entire order. He had to make the pizzas, while I had to roll out the dough, take the pizzas out of the oven, and cut and wrap them to be sent to the teachers. My boss's son was trying to be helpful, by opening the boxes I had to place the pizzas in. In his attempt to help he ended up getting in my way. While cutting the pizzas I sprayed hot pizza sauce all over my hand. In the attempted to rinse off my hand I yelled at him to move. I felt bad, apologized and told him that I did not want him to burn himself too. The pizzas kept coming out of the oven, two at a time. The order had to be stacked on top of the oven. To make matters worse I did not have any room for the other orders we had received from other customers. As the final pizzas came out of the oven I had to start stacking the 20 pizza order next to the oven, because there was no more room on top. When our delivery driver came back, from his other deliveries, he was given the large order and had to take it to a shelter Myric Park. The rest of the night we did not have many orders. After I had everything cleaned up, put away, and the dish were done for the night I was able to check out at 9 o'clock.

Tuesday, September 8, 2009

Misunderstandings

When I am not at school or my house doing homework I am at work. I have worked at T-Jo’s Pizza and Sandwich Shop for almost four years. A lot of things seem to happen or go wrong in my work place. Recently there were two young girls hired, and being the most senior employee it was my job to train them and they both trained well. One of my jobs is rotating who does the dishes, sweeps the backroom or cleans the bathrooms. This list is made by seniority, and no one does the same thing for two consecutive work days. My jobs usually is to take the pizzas out of the oven, so I rarely do the dishes. On that week she did the dishes one day, and because she does not like to do the dishes, she thought the list was made that way because I do not like her. When that is not the case. The list need to be made again and I was not scheduled to work on that day. She asked the boss’s wife if she could make the list. The boss’s wife told her she could, but her son would help her. The next day upon looking at the list I discovered that I was to do the dish one day. I have no problem doing the dishes, it is just difficult to get away from the ovens to do them. When I asked who made the list, she told me and a fellow employee that it was the boss’s youngest son, he is 13, and my boss. We found out later that she had made the list and told my boss’s son that she did not feel like we like her. All of this could have been solved had she just come and talked with me, so I could explain that it has nothing to do with how I feel about a fellow employee, it is solely based on who has been there longer and who has more responsibility.

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I'm in the Paralegal program.

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